HIPAA Compliant • Zoho CRM • K-Line Integration

The Dental Aligner
Command Center

Full case lifecycle management for Smile Shapers, Airligners, and Toothpillow — from submission through QC, treatment planning, clinical review, manufacturing, and delivery.

72h

Total Turnaround SLA

7

Case Types Supported

5

Distinct User Roles

13

Case Status Stages

Phase 1 — Full Build

Everything in the scope

Purpose-built for the workflows, compliance, and multi-team coordination that dental aligner programs demand.

HIPAA Compliant

AES-256 encryption, role-based access, audit logging, MFA, session timeout, and BAA coverage with all providers.

Automated Workflow

Cases flow from submission through QC, planning, clinical review, approval, manufacturing, and shipping — all tracked.

Real-time Analytics

Live KPI dashboards, SLA compliance tracking, refinement rates, and operational metrics for every role.

SLA Engine

Configurable targets for every stage — QC (24h), Treatment Planning (48h), Ortho Review (72h). LATE flags and breach alerts.

K-Line Integration

Bidirectional API: push cases/files to K-Line, receive Titan links, production status, tracking numbers, and shipping updates.

Zoho CRM Sync

Zoho is the source of truth. Every status change mirrors in real time. Auto-creates invoices, contacts, and case records.

Multi-Role Portal

Five roles — Doctor, Orthodontist, Treatment Planner, Support, Admin — each with tailored dashboards and permissions.

In-Portal Commenting

Doctor-visible and internal-only notes on every case. @mention notifications to alert team members.

Remake & Refinement

6 remake reason codes with branching logic (charge, files, routing). Refinement re-enters the treatment workflow.

End-to-end workflow

Seven stages, fully tracked

Every case follows a clear path with SLA tracking, automated hand-offs, and a full audit trail.

Step 01

Doctor Submits Case

5-step form: product, patient info, file uploads, clinical preferences, tooth chart

Step 02

QC Intake Review

STL defect checklist + imaging verification. SLA: 24 hours.

Step 03

K-Line Titan Link

Case sent to K-Line. Titan treatment plan link returned. SLA: 24 hours.

Step 04

Treatment Planning

TP builds plan in Titan, links it in Hub. SLA: 48 hours.

Step 05

Clinical Review

Orthodontist approves or requests revision (2.0 / AIRligner only). SLA: 72 hours.

Step 06

Doctor Approval

Final sign-off. Case → Approved → In Production at K-Line.

Step 07

Production & Shipping

K-Line manufactures, ships to Airtho, then to doctor. SLA: 7 days + 1 day.

Case types

Seven case types, one system

From standard aligners to remakes with branching logic — every case type routes correctly through the workflow.

Aligner 1.0

Standard, no ortho review

Aligner 2.0

Clinical oversight, ortho required

AIRligner

Airway-forward protocol

Retainer

Simplified, no treatment planning

Direct Manufacturing

Approved providers, skip QC

Refinement

Continuation of existing case

Remake

6 reason codes, branching logic

13-Stage Status Pipeline

Draft→QC Intake→On Hold→Ready for TP→In Planning→TP Needs Mods→Ready for Ortho Review→Ready for Dr Review→Approved→In Production→Shipped to Airtho→Shipped to Doctor→Complete
Programs

Three programs, one hub

Clear aligners, premium aligners, or retainers — every product flows through the same proven system.

Smile Shapers

Clear aligner therapy (1.0 & 2.0 catalog)

Case submission & tracking
QC intake & planning
Clinical review & approval
K-Line manufacturing
Zoho CRM sync & invoicing

Airligners

Airway-forward premium aligner system

Case submission & tracking
QC intake & planning
Clinical review & approval
K-Line manufacturing
Zoho CRM sync & invoicing

Toothpillow

Retainer program (simplified workflow)

Case submission & tracking
QC intake & planning
Clinical review & approval
K-Line manufacturing
Zoho CRM sync & invoicing
Role-based access

Five roles. One platform.

Each user sees exactly what they need — the right data, the right actions, nothing more.

Doctor

Submit cases (7 types), approve plans, refinements, remakes

Orthodontist

Clinical review for 2.0 & AIRligner cases, approve/revise

Treatment Planner

QC intake checklist, plan in Titan, link in Hub

Support

Tickets, shipping, K-Line tracking, case reassignment

Admin

Users, SLA config, K-Line/Zoho status, HIPAA compliance

Integrations

Connected ecosystem

Airtho Hub sits at the center — Zoho CRM is the source of truth, K-Line handles manufacturing, Titan handles plan design.

Airtho Hub

Workflow engine, portal UI

Custom-built — this project

Zoho CRM

Patient records, invoicing

Source of truth

K-Line

Manufacturing, shipping

Bidirectional API

Titan / SoftSmile

Treatment plan design

Link from K-Line, replaceable

AES-256 Encryption
Role-Based Access
Full Audit Trail
TLS 1.2+
MFA Required
Session Timeout

See it in action

Explore the full demo — switch between all 5 roles, submit cases with the multi-step form, approve treatments, manage users, view K-Line and Zoho integration panels, and more.